Text Messaging Program
This page describes the text messaging program operated by Stark Real Estate Operations, LLC, doing business as Stark Company Realtors ("Stark," "we," "us"): who receives messages from us, exactly how they tell us it is alright to send them, what we send, and how to make us stop.
The live opt-in form
https://www.stark-flow.com/contact
Public, no login, no payment, and it works with JavaScript turned off. The consent checkbox described on this page is on that form.
Summary. We text people who have contacted one of our agents and asked to hear back. We do not buy or rent marketing lists, and a number obtained any other way is not enrolled in this program. Opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes; the only parties who see them are Stark and the messaging provider that delivers the message for us. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help.
1. Who we message
Only people who gave us their phone number themselves and asked us to respond. In practice that is one of three groups:
- Someone who submitted a form on one of our agent websites or our company website asking about a property, requesting a tour, or asking an agent to get in touch.
- Someone who gave their number to a Stark agent in person, by phone, or by email, in the course of buying or selling a home with us.
- An existing client of a Stark agent, during an active transaction.
We do not send messages to purchased lists, and we do not message anyone who has not asked to hear from us.
Our agents also keep ordinary contact records — people met at an open house, past clients, numbers from an agent’s own phone. Those records exist so an agent can do their job, and they are not enrolled in this messaging program. Nobody is texted through it who has not contacted us and asked us to reply.
2. How consent is collected
Consent is collected on the web form where the consumer gives us their phone number. Three forms exist on our sites and they collect consent in two different ways. All three are described here exactly as they appear to the consumer.
2a. The contact form at /contact — optional SMS checkbox
Our general contact and tour request form. The SMS box is unchecked when the page loads and is optional; the form submits without it and we reply by phone or email instead. The second box, agreeing to the Terms and Privacy Policy, is required. This form is plain HTML and needs no JavaScript.
Consent to receive text messages is not required to work with us or to get a reply. Leave the first box unchecked and we will contact you by phone or email instead.
Send Message2b. Property information and tour requests on our agent websites — optional SMS checkbox
The tour request and information request forms on a property page carry the same two boxes. Both are unchecked when the page loads; nothing is pre-selected. The SMS box is optional — the form submits without it and we reply by phone or email instead. Only the second box, agreeing to the terms and conditions, is required.
2c. Contact, saved-search and favorite forms — disclosure at the point of submission
On our other public forms the disclosure below sits directly beneath the submit button, and submitting the form is the act of agreeing to it. It carries the same required disclosures as the checkbox above — the difference is that consent is given by submitting rather than by ticking a box.
By submitting this form you agree to receive SMS text messages and phone calls from Stark Real Estate Operations, LLC (Stark Company Realtors) and its agents about your real estate inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms.
Consent to receive text messages is not a condition of buying or selling a home with us, and it is never required to receive our services. A consumer who prefers not to be texted can say so and we will use phone or email instead.
3. What we send
Messages are sent by the individual Stark agent working with that person, and are about that person's own inquiry or transaction. They are conversational, not bulk marketing blasts. Typical messages:
4. How to stop the messages
| Reply STOP | Opts you out immediately. You will receive one confirmation that you have been unsubscribed, and nothing after that. STOP works on any message we send. |
|---|---|
| Reply HELP | Returns our company name and how to reach us. STOP and HELP are handled by our messaging provider on every number we send from. |
| Ask your agent | Telling the agent you are working with is enough. You do not have to text a keyword. |
| Email us | info@starkhomes.com — we will remove your number and confirm. |
Reply START or UNSTOP if you opt out and later want messages again.
5. Cost and frequency
- Message and data rates may apply. We do not charge for the messages; your mobile carrier may, according to your plan.
- Message frequency varies. These are conversational messages tied to an active inquiry or transaction, so volume depends on what is happening with your home search or sale. There is no fixed schedule and no recurring campaign.
- Carriers are not liable for delayed or undelivered messages.
6. Your information
The phone number and consent collected here are used by Stark Company Realtors and the Stark agent you contacted, and by the messaging provider that delivers the message on our behalf. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
What we collect, how long we keep it, and how to ask us to delete it are set out in full in our Privacy Policy. The terms governing use of our sites are in our Terms of Service.
7. Contact
Stark Company Realtors
A trade name of Stark Real Estate Operations, LLC
2980 Arapaho Drive
Madison, WI 53719
Phone: (608) 256-9011
Email: info@starkhomes.com
Web: Contact